CYMBIOTIKA

TERMS OF SERVICE 

Last Modified:  September 8, 2020 

Please read the Terms of Service carefully before you start to use the Website. 

Acceptance of the Terms of Service

These Terms of Service are entered into by and between You and Cymbiotika, LLC ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively "Terms of Service" or “Terms”) govern your access to and use of our website, www.cymbiotika.com (the "Website") including any content, functionality, and services offered on or through Website whether as a guest or a registered user. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

By using the Website, or purchasing something from us, or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, which is incorporated herein by reference.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website and/or by providing notice by email to the email address you have provided us, although we are not obligated to do so. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Website.

This Website is offered and available to users who 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and] meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any viruses, malware, worms, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of our Services.

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Prices for our products are subject to change without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

 

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 – INTELLECTUAL PROPERTY

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

• You may store files that are automatically cached by your Web browser for display enhancement purposes.

• If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

• Modify copies of any materials from this site.

• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Service, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws.

The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

 

SECTION 9 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

 

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

IN NO CASE SHALL CYMBIOTIKA, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

 

SECTION 15 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless CYMBIOTIKA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, counsel, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 16 – SEVERABILITY AND WAIVER

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

No waiver by the Company of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

 

SECTION 17 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

SECTION 19 - GOVERNING LAW, ARBITRATION, AND TIME LIMITATION.

All matters relating to the Website and these Terms of Service, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule whether of the State of California or any other jurisdiction. 

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of California in each case located in the City of San Diego and although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country]. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

At Company's sole discretion, it may require You to submit any disputes arising from these Terms of Service or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying California law, which shall be administered by a single arbitrator selected by the AAA and the cost of which shall be equally shared by the parties.  The prevailing party in any arbitration shall be awarded reasonable attorneys’ fees, costs and costs.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

 

SECTION 20 - CHANGES TO TERMS OF SERVICE.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

 

SECTION 21 - CONTACT INFORMATION

This website is operated by Cymbiotika, LLC. All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to info@cymbiotika.com.   For more information, please visit our FAQ or Contact Us.

 

SECTION 22 - PRICES, DELIVERY AND RETURNS

Unless otherwise stated, all prices are in United States dollars. Applicable sales taxes and shipping fees will be added prior to purchase as indicated in the details that will be provided during confirmation of a purchase. 

When you order products from the Website, certain specific terms and conditions may apply, which are set forth on the specific webpage for each product. These specific terms and conditions include our Privacy Policy, and Return policy. 

You are responsible for paying all costs, fees and applicable taxes for products at the time of the transaction with a valid payment method. If your payment method fails, or your Account otherwise becomes past due, we may collect fees owed using other collection mechanisms.

Orders placed on Monday to Friday will typically be processed for shipment within 1 to 3 business days. All sales are final. Please visit our FAQ or Contact Us to address your concerns.

PLEASE SEE OUR RETURN POLICY FOR INFORMATION REGARDING RETURNS.

 

ARISE™ LOYALTY PROGRAM 

TERMS AND CONDITIONS

GRAND RISING! WELCOME TO ARISE™.

PLEASE READ THESE TERMS AND CONDITIONS OF CYMBIOTIKA’S LOYALTY PROGRAM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS IN THE PROGRAM. BY MAINTAINING AN ACTIVE SUBSCRIPTION WITH US AND PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE.  

 

SECTION 9 BELOW CONTAINS AN ARBITRATION CLAUSE AND A CLASS ACTION WAIVER.  THEY AFFECT YOUR RIGHTS UNDER THIS PROGRAM. PLEASE READ THEM.  

 

IF YOU DO NOT AGREE TO ALL OF THESE TERMS, PLEASE DO NOT PARTICIPATE IN THIS PROGRAM. (SEE SECTION 6.3 OF THESE PROGRAM TERMS.)

 

Overview and Membership.  

Arise™, Cymbiotika’s loyalty program (“Cymbiotika” or the “Program”) is offered and maintained at the sole discretion of Cymbiotika LLC (“Cymbiotika,” “we,” “our” or “us”) for each individual (“you,” “your,” or “Member”) with an active subscription (“Active Subscriber” or “Active Subscription”) with one or more Cymbiotika products (“Products”) from www.cymbiotika.com (the “Site”) or other Cymbiotika-maintained or owned website. 

As used herein, “Cymbiotika” means Cymbiotika, LLC, and all applicable affiliates, successors or assignees. These Program Terms apply to all aspects of your use of the Program, including, but not limited to: (a) Program eligibility and membership, discounts, rewards, monthly perks, and other benefits; (b) Program digital collectibles, including but not limited to nonfungible tokens (“Program NFTs”); and (c) Program-related experiences (“Program Experiences”)[collectively referred to herein as “Program Rewards”).  Program Terms also apply to any purchase made using your Active Subscription (“Your Subscription”), all other benefits provided by this Program, and all disputes between you and Cymbiotika concerning this Program. 

The Program is a way to thank and reward the loyalty and fandom of our Active Subscribers, who are automatically enrolled.  No account with Cymbiotika (“Account”) is necessary, although we encourage you and all Active Subscribers to open and regularly access an Account.  You can do so by visiting https://cymbiotika.com/account/login. 

Membership in the Program is for  your personal use only and is limited to one account per individual.  Individuals must be of the age of 18 years or older and who provide and maintain a valid email address.  Employees of Cymbiotika and individuals employed by our business partners or vendors are eligible for membership for personal use only but may be excluded from certain benefits of the Program.

By having an Active Subscription and participating in the Program, you agree that you have read, understood and agree to be bound by these Program Terms and by any changes or modifications we may make.  You should review these Program Terms and the related policies and FAQs frequently to understand the terms and conditions that apply to the Program as they may change from time to time.  These Program Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services.  As an Active Subscriber and Member of the Program, you also agree to be bound by our Privacy Policy and our website Terms of Service, which are incorporated herein by reference.  If you do not agree to these Program Terms, our Privacy Policy, and our website Terms of Service, you cannot participate in the Program.  The Program is void where prohibited by law.

You are solely responsible for maintaining the accuracy of your Active Subscription and/or Account information and for updating it as required. You may update your personal information on the Site.

Only one Program membership may be associated with a single Active Subscription.  In the event of a dispute over ownership of the Program membership, the member will be deemed to be the authorized Active Subscription holder of the email address associated with the Active Subscription.  For purposes of these Terms, the "Active Subscriber" is the natural person who is assigned to the submitted contact information (e.g., email address by an internet provider, online service provider, or other organization that is responsible for assigning email addresses for the domain associated with the submitted email address). 

Any Active Subscriber that chooses to “Opt Out” or otherwise not to participate in the Program without canceling its Active Subscription may do so by sending an email to ariserewards@cymbiotika.com requesting to Opt Out. Active Subscriptions will not be canceled unless do so pursuant to our Terms of Service.

How the Program Works and Program Benefits.

Arise is a tier-based program determined by the period of time of an Active Subscription.  There are 4 tiers (each a “Tier”) with associated benefits:  

• Tier 1: Member – Active Subscription of 1-2 consecutive months; 
• Tier 2: Insider – Active Subscription of 3 consecutive months;
• Tier 3: Elite – Active Subscription of 4-5 consecutive months; and
• Tier 4: VIP – Active Subscription of 6 or more consecutive months.

 

For the purposes of this Program:

• A “month” is considered a 30-day period from the date of your first purchase as an Active Subscriber through Your Subscription.  
• Your “Anniversary Date” is considered the first date of your Active Subscription or Reactivated Subscription, whichever is most recent.
• Your “Birthday” is the date that you provided to us as the date of your birth.

 

Each Active Subscriber as of January 16, 2023, will be automatically placed in one Tier depending on the period of time of that Active Subscription.  For example, if an Active Subscriber has had an Active Subscription of 4 consecutive months, that Active Subscriber is automatically enrolled as an “Elite” member and will automatically enjoy the Rewards of that Tier until that member ascends to the VIP Tier or is no longer a member of the Program under these Program Terms and our Terms of Service.

New Active Subscribers (i.e., those that have begin an Active Subscription after January 16, 2023)  will automatically be placed in Tier 1 and be eligible for all the benefits Tier 1 Members receive. Each Tier 1 Member will automatically move up and become a Tier 2 Insider if you maintain an Active Subscription for at least 3 months.

If you cancel your Active Subscription you will automatically cancel your membership in the Program, lose your current Tier status, and forfeit any and all Rewards, except as otherwise provided herein or otherwise in writing by us, or with respect to any eligible Program NFT, as further provided herein or by the terms and conditions of any third-party. 

You may choose to pause your Active Subscription by not purchasing Products as an Active Subscriber (“Pause Subscription”) for up to 3 consecutive months (i.e, a total of 90 days).  You may choose to Pause Subscription through your Account by pushing back the date of purchase for your next subscription cycle (i.e. up to 90 days) or by contacting Customer Service at ariserewards@cymbiotika.com.

If you Pause Subscription, you will not cancel your membership in the Program, and will maintain your current Tier status as well as your Rewards.  For example, if you are a VIP, and you choose not to order Products for a month, you maintain your VIP status, provided that you order Product(s) as an Active Subscriber within 3 months (i.e., a 90-day period) from the date of your most recent Product order as an Active Subscriber.

If you reactivate your subscription after canceling (“Reactivate Subscription”), you will automatically be enrolled in the Program as a Tier 1 Member, even if your prior status was a Tier 4 VIP, unless as may be otherwise provided in writing by us, e.g., the terms and conditions of a special promotion. 

Program Rewards and Experiences.

As a member of the Program, you automatically are enrolled in one of the Tiers, the status of which determines your Rewards.  The current Rewards offered in each Tier are available for viewing at the Arise homepage here.

 

Rewards and Tier status may never be exchanged for cash.  You will find your Tier status and eligible Rewards in your Subscription Account.  You may also receive email invitations and other notifications when Rewards are available, provided that you have not opted-out of receiving Program emails and communications.

Rewards of each Tier are based on the Tier achieved, and you are eligible for those Rewards while you are in that Tier.  Eligible discounts of each Tier (“Discounts”), monthly giveaway entries, and free shipping benefits (i.e., Elite and VIP Tiers) are automatically applied by us to Your Subscription.  Other Rewards, e.g., Birthday gifts, Anniversary gift cards, will be communicated to you through Your Subscription or contact information that we have for you.  It is your responsibility to make sure that Your Subscription information (including your email) is current and accurate.  Again, we encourage you and all Active Subscribers to open and maintain an Account. 

1. Rewards that are not automatically applied to Your Subscription, as well as any Program NFTs or Program Experiences or can only be redeemed through our Site or as otherwise directed by us in writing (for which email may suffice). 
2. Birthday gifts must be redeemed within 30 days from your Birthday, unless otherwise specified in writing by us.  For example, if your Birthday is June 1, you must redeem your Birthday gift by June 30, otherwise the offer shall expire. There is a limit of one Birthday gift per member per year and Birthday gifts cannot be transferred, delayed, exchanged or returned.
3. Rewards and other offers may be available while supplies last and substitutions made by us in our sole discretion may occur.  In the event an Reward or other Program benefit arrives damaged, you received the wrong one, or one is missing from your order, please contact Customer Service.
4. Neither Active Subscriptions nor Rewards, Program Experiences, nor other benefits may be shared or combined, nor sold to any third-party or other Active Subscriber. Rewards (including Program NFTs, Program Experiences) have no cash value, are non-transferable, and you have no property rights in or to rewards or other Program benefits, except with respect to Program NFTs, which are subject to the Program Terms herein as well as third-party terms and conditions.  
5. The sale, barter, transfer, or assignment of any Rewards or benefits offered through the Program, other than by us, is expressly prohibited. Rewards cannot be exchanged or returned for another Product or a monetary refund. The Products and services available through the Program and any samples that we may provide to you are for personal use only. You may not sell or resell any of the Products, services, or samples you purchase or otherwise receive from us. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled and/or any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of these Program Terms or our Terms of Use, or any applicable law.  We are not responsible for Rewards (including any Program NFTs) or other benefits lost or redeemed due to fraudulent activity.
6. We reserve the right to change Program benefits, how you qualify for each Tier, and how we evaluate and reward your eligible Active Subscription and/or other Program activity. 
7. If you have concerns that your Product purchase or Your Subscription activity was not properly applied to Your Subscription or your Account, you should contact our Customer Service via email at ariserewards@cymbiotika.com.   Your email must specify your name and email address associated with the Program, the date of the Program activity, and the issue(s) you encountered.  This email must be sent no more than forty-five (45) days after the date the purchase or other Program activity took place.  We are not responsible for late notifications about purchases or other Program activities not being credited to an account.
8. Rewards can only be redeemed on the Site, unless otherwise noted by Cymbiotika.

Program NFTs.

As an Active Subscriber and member of the Program, you are automatically eligible to have access to one or more digital collectibles, including but not limited to non-fungible tokens (“NFTs”) made available through Cymbiotika and other third parties, including but not limited to Plaza Technologies PTY Ltd.,(“Plaza”).  For the purposes of these Program Terms, these digital collectibles are referred to as “Program NFTs.”  

Program NFTs, including your access to and/or ultimate ownership of Program NFTS, are, at all times, subject to these Program Terms, which may include separate NFT terms and conditions (“NFT Terms”) to be issued and updated by us at a future date. 

Cymbiotika, or any other third-party, as issuer (“Issuer”) of any Program NFT may, at its option, use third-party platforms or wallet extensions (which may be owned or operated by third parties) to mint, offer, or otherwise exploit Program NFTs (“Third Party Sites”). You agree to adhere to any applicable terms of service or privacy policies applicable to the use of any Third Party Sites, including but not limited to the terms of service of Plaza.

1. For the avoidance of any doubt, until this Program Terms are updated or modified, “own” or “ownership” (“Own”) of Program NFTs means your rights with respect to the access to one or more Program NFTs by virtue of your membership in the Program as an Active Subscriber.  “Own” does not mean that you have purchased or otherwise rightfully acquired a Program NFT from a source, where proof of such purchase is recorded in your name on the applicable blockchain.

 

1. UNLESS STATED OTHERWISE IN THE DESCRIPTION OF THE APPLICABLE PROGRAM NFT, AN NFT THAT YOU OWN (AS THAT TERM IS DEFINED WITH A LIMITED BASIS HEREIN) WILL NOT BE TRANSFERABLE. PROGRAM NFTS ARE UTILITY TOKENS TIED TO YOUR SUBSCRIPTION AND THE REWARDS, SERVICES AND EXPERIENCES OF YOUR CURRENT TIER. 

 

1. YOU SHOULD NOT PURCHASE OUR PRODUCTS OR VIEW OUR PROGRAM NFTS AS AN INVESTMENT, RESALE OR SPECULATION. THERE CAN BE NO ASSURANCE AS TO ANY PROGRAM NFT PRESENT OR FUTURE VALUE, TRANSFERABILITY OR MARKETABILITY.

 

1. All rights, title and interest in and to any artwork, designs, drawings, photographs, labels, logos, insignia, trademarks, trade dress, copyright, recipes, formulas and other creative materials that may be associated with any Program NFT (collectively, “Creative Materials”), and all intellectual property rights therein, shall remain the property of Cymbiotika or any third-party licensor.  The rights that you have in and to the Creative Materials are limited to those expressly stated herein, including under “Intellectual Property” section of these Program Terms.  Notwithstanding anything to the contrary herein, all right, title, and interest in our Intellectual Property (as defined below), including the Creative Materials and other Intellectual Property incorporated in any NFTs (including NFTs that you Own) and including all copyrights, trademarks, and other intellectual property rights therein, are held by Cymbiotika or its licensors, and you agree not to infringe, violate or misappropriate those exclusive rights.

 

Program NFTs are not securities or financial instruments and are not offered for investment purposes. The commercial or market value of NFTs may materially diminish in value as a result of a variety of things, including negative publicity associated with Issuer. You accept and acknowledge that we will not be responsible for the risks of engaging in any transactions relating to your NFTs with third parties (e.g., transferring your NFT from a third party on any so-called “secondary market”).

 

We do not store, send, or receive Program NFTs. NFTs exist only by virtue of the ownership record maintained on the Program’s supporting blockchain. Any transfer of NFTs occurs within the supporting blockchain in the network, and not on our Site or any other technology owned or operated by us.  We do not make any promises or guarantees about the availability of Program NFTs or that we or any third-party will host your or any other Program NFTs at any specific location and/or for any specific period of time. Upgrades to the applicable blockchain, a hard fork or other change to the applicable blockchain, a failure or cessation of the blockchain or its underlying cryptocurrency, or a change in how transactions are confirmed on the blockchain may have unintended, adverse effects on all blockchains using those or similar technologies, including the Program NFTs. We do not make any promises or guarantees related to the applicable blockchain, or any other third parties related to the Program NFTs, Plaza or any other third-party (including any of their respective applications and/or services, as well as to the continued availability of or the protection or storage of any data you provide to those parties).

 

 You accept and acknowledge that we will not be responsible for any loss of access to your Program NFTs due to loss of private key(s), custodial error or purchaser error, mining attacks, hacking, security weaknesses, fraud, counterfeiting, cyberattacks and other technological difficulties.

 

1. Program Communications.
1. As an Active Subscriber or member of the Program, you will be automatically subscribed to receive and consent to receiving Cymbiotika marketing emails and Program related emails.
2. You may opt-out of receiving Cymbiotika marketing emails at any time by following the instructions provided in the email or as otherwise provided in the Cymbiotika. Privacy Policy, but operational emails will still be sent to you as they relate to your membership in the Program.  Examples of these include, but are not limited to, a redemption confirmation email, a new Rewards acquisition email, a profile update email, or other communications that relate to Your Subscription.  If you terminate or otherwise cancel your Program membership, you may no longer receive Program-related communications.
2. Termination and Modification.
1. The Program, Rewards, and its benefits are offered at our sole discretion.  We may, in our discretion, cancel, modify, restrict or terminate these Program Terms, our FAQs, and/or the Program or any aspect or feature of the Program at any time without prior notice, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated Rewards or benefits. 
2. We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at any time, in our sole discretion.  Any suspected abuse of the Program, failure to follow any Program Terms, Your Subscription inactivity (i.e. no Product purchases made through an Active Subscription) for more than 24 months, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Program Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Program Rewards may result in the revocation of your membership and make you ineligible for further participation in the Program.  If your membership is revoked, your Rewards will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Terms, we also have the right to take appropriate legal action, in our sole discretion.
3. If you wish to not participate in the Program, please contact our Arise Customer Service at [phone number] or send an email to ariserewards@cymbiotika.com stating that you wish to Opt Out of the Program (e.g., “I wish to Opt Out of the Arise loyalty program.”) 
3. Disclaimer of Warranties; Limitation of Liability.
1. NEITH​ER CYMBIOTIKA NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS OR THE PROGRAM OR ANY OF THE REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
2. YOU AGREE THAT NEITHER CYMBIOTIKA NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE PROGRAM; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF THIRD PARTY LINKS ON THE SITE OR USE OF ANY REWARD OR BENEFIT OF THE PROGRAM; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN PROGRAM CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.
3. FURTHER NEITHER CYMBIOTIKA NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE PROGRAM OR AND YOUR PARTICIPATION THEREIN, WHETHER IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY FOR SUCH CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00).
4. YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, YOUR PARTICIPATION IN THE PROGRAM, USE OF ANY REWARDS OR OTHER BENEFIT OR THESE TERMS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU ARE DISSATISFIED WITH THE PROGRAM, TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAM IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
4. Indemnification.  You agree to defend, indemnify and hold us, our parents, subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your participation in the Program in violation of any law, rule, regulation or these Program Terms.
5. Governing Law, Disputes, and Binding Arbitration.
1. This Program and these Program Terms will be governed by and construed under the substantive laws of the State of California, as if they were a contract wholly entered into and wholly performed within California and without reference to conflict-of-laws considerations.
2. ANY DISPUTE RELATING IN ANY WAY TO THIS PROGRAM, THESE TERMS, YOUR PROGRAM MEMBERSHIP, OR THE RELATIONSHIP BETWEEN THE PARTIES SHALL BE SUBMITTED TO CONFIDENTIAL ARBITRATION IN SAN DIEGO, CALIFORNIA AND YOU AGREE TO SUBMIT YOURSELF TO THE JURISDICTION AND PROCEEDINGS THEREOF.  ARBITRATION MEANS THAT A SINGLE ARBITRATOR WILL DECIDE THE CLAIM, AND YOU WILL NOT HAVE THE RIGHT TO SUE IN COURT OR TO HAVE A JUDGE OR JURY DECIDE YOUR CLAIM. YOUR RIGHTS TO PREHEARING EXCHANGE OF INFORMATION AND APPEALS MAY ALSO BE LIMITED IN ARBITRATION.  
3. You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually, and (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
4. It is further agreed that any dispute over the scope of this arbitration provision and any dispute as to whether a claim is arbitral shall be submitted to the arbitrator for decision.  Notwithstanding the foregoing, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. Arbitration under these Program Terms shall be conducted under the Consumer-Related Disputes Supplementary Rules then prevailing with the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
6. Privacy.  The personal information collected from you in connection with the Program, including but not limited to purchases made in connection with your Program membership, will be used and disclosed by us in accordance with our Privacy Policy. 
7. Intellectual Property.  
1. All title and intellectual property rights in and to any content that is accessed, viewed, streamed, downloaded, or otherwise available or accessible from our Site (“Content”) remains the sole and exclusive property of Cymbiotika or its licensor, and use of such content is subject to the restrictions imposed by these Program Terms as well as applicable copyright and other intellectual property laws and treaties. 
2. Content may not be used in a manner that exceeds the specific rights granted and individuals are strictly prohibited from copying, modifying, selling, re-licensing or distributing Content. You agree that you will not circumvent, or attempt to circumvent, any technology or methods used by Cymbiotika or its licensors to prevent the unauthorized reproduction or distribution of Content accessible via the Program.
3. Notwithstanding the foregoing, Program NFTs are also governed by herein, and may be subject to terms and conditions of third-parties, including but not limited to Plaza, as further provided in the “Program NFT” section here.
8. Taxes.  You are solely liable for any applicable federal, state or local income, sales, use, or other taxes arising out of the accrual or use of Arise Rewards. Consult your tax advisor concerning any tax consequences that may arise from your Participation in the Program.
9. Severability.  If an arbitrator, or a court of competent jurisdiction or any government agency, determines that any provision of these Program Terms is void or unenforceable, that provision will continue to be enforceable to the extent permitted by that arbitrator, court or agency, and the remainder of that provision will no longer be considered as part of these Program Terms. However, all other provisions will remain in full force and effect. 

Prior Terms.  These Program Terms supersede all previously published Program Terms in their entirety as of the date noted below, and shall apply to any pending or future Dispute between You and Cymbiotika to the fullest extent permitted by applicable law.

Contact Us.  For information about the Program and your membership, contact Customer Service at [insert] within the U.S. or via email at ariserewards@cymbiotika.com.  You will be required to confirm your full name and email address in order to validate your account. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet.  You may also provide answers to helpful frequently answered questions in our FAQs. 

FOR THE AVOIDANCE OF ANY DOUBT, CYMBIOTIKA MAY, AT ANY TIME, CHANGE ANY AND ALL ASPECTS OF THE PROGRAM AND PROGRAM TERMS (INCLUDING BUT NOT LIMITED TO REWARDS, DISCOUNTS, PROGRAM EXPERIENCES AND PROGRAM NFTS) OR OTHERWISE TERMINATE THE PROGRAM ALTOGETHER IN ITS SOLE DISCRETION.